Thevinylstore Reviews

Thevinylstore has an overall rating of 3.3 based on 51 reviews. Customer feedback on Thevinylstore is mixed.

3.3/5.0

51 reviews

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All Thevinylstore Reviews (51)
hello_denise412
May 21, 2026
"My order was mostly right, but one of…"
My order was mostly right, but one of the items wasn’t what I had asked for. Not a huge deal, but it just felt..
KUBIS
May 05, 2026
"One record showed in stock but wasn’t"
I ordered a couple of records from the site the other night because they were showing as in stock, and I’d been meaning to grab them for a while anyway. The next day I got an email saying one of them actually wasn’t available, which was annoying, especially since I’d already checked out thinking everything was good. To be fair, they refunded that one without any hassle, and the other record showed up fine and was packaged well. I just wish the stock info was a little more accurate before you get to the point of placing the order.
jacqueline.Busch
April 30, 2026
"Packed Almost Too Well"
The records showed up really well packed, with no corner dings or crushed sleeves or anything. It took me forever to get everything unwrapped, though maybe I’m just weirdly impatient with packaging. Still, if that’s the only thing I can complain about, I guess that’s a good problem to have.
Thomas_hanna76
April 25, 2026
"Way Better Than I Expected"
I was kind of surprised right away. I put the record on and it was flat, quiet, and had no pops or weird background noise at all. Just a really solid pressing, way better than I expected
Terry-cleveland
April 24, 2026
"I was a little unsure at…"
I was a little unsure at first, especially when delivery took a bit longer than I expected, but I was relieved to get a few email updates along the way so I wasn’t just left guessing. The communication was decent overall, and everything worked out in the end. I’d use them again
SharenClemmer
April 18, 2026
"I was actually keen to…"
I was actually keen to grab a couple of records from thevinylstore.com, but I ended up backing out at checkout. It wasn’t difficult to use or anything, I just regretted getting that far and realizing the payment options didn’t really suit me. I usually prefer PayPal or pay-later options, and I couldn’t find what I was hoping for. Bit of a shame, because I probably would’ve gone through with the order if there were a few more payment choices.
teddy1977
April 16, 2026
"Refund was a total hassle"
Getting my refund sorted was such a pain. The replies took forever, and I had to keep chasing them like that’s just what you always have to do with companies once they’ve got your money. It really felt like nobody was in any rush to help. After this, I don’t think I’d order from them again.
Mauro_carrasco04
March 22, 2026
"A bit disappointing for a first visit"
I was really looking forward to ordering a few records, but quite a lot of the ones I wanted were either out of stock or just unavailable. The site itself looks fine and was easy enough to browse, but it got frustrating clicking into things only to realize I couldn’t actually buy much. I might check back another time, but it was a bit of a letdown when I’d been excited to find something good
hugh.Huggins
March 21, 2026
"Sounds better than I expected"
Got my order last week i kind of assumed it would be decent, but the sound quality is actually really good. No crackling, no weird background noise, just clean and warm. I’ve been playing it a ton already, so yeah, happy with it.
jerold_Carlisle90
March 17, 2026
"I preordered a record and, like I…"
I preordered a record and, like I said, it did take a little while to come in. But whenever I checked in, they kept me updated, which I appreciated. It was packed really well and arrived in good shape. Like I said, it took some time, but overall I’m happy with the experience.
hello_diana464
March 14, 2026
"Return took way more effort than it should have"
I accidentally ordered the wrong record and tried to return it, but the whole process was a bit of a hassle. Replies took days, and I had to keep putting in more effort than felt necessary just to get a simple return sorted. It did get resolved in the end, so I can’t say it was terrible, but it was definitely more annoying than it needed to be
WEBB
February 13, 2026
"Pretty reasonable prices"
The prices seemed fair to me... not the absolute cheapest around, but still reasonable for what you get.
thomas1980
February 06, 2026
"Showed Up Sooner Than I Expected"
I was happy my order got to me faster than I thought it would. The packaging looked fine when I opened it, so no complaints there. My only thing is I wish the tracking had updated sooner because I kept checking it and wanted to know exactly where my stuff was
hello_john538
February 05, 2026
"Not really worth it for me"
I ordered from Thevinylstore thinking it would be a bit of a treat, but i ended up feeling disappointed. The price was already on the higher side, and once shipping was added, it felt like way too much for what actually arrived.
The vinyl itself was fine, but nothing that stood out to me, especially compared to similar stuff I’ve bought elsewhere for less. For the total cost, I expected a better overall experience, so I probably wouldn’t order again unless the prices came down a lot.
ZIOLA
February 01, 2026
"so... I ordered from thevinylstore.com.au and ended…"
so... I ordered from thevinylstore.com.au and ended up needing to message customer service about my order. They did get back to me and were helpful enough once they replied, but it took a bit longer than I was expecting. It wasn’t a terrible experience or anything, I just think their response times could be better. Overall, it was okay, just not amazing.
davidzanghi0437
January 06, 2026
"Record Was Just as Described"
The record arrived pretty much exactly as it was graded, which I really appreciated. I gave it a good look and a quick listen, and overall it matched the description well. There was a little bit of wear on the sleeve, nothing too surprising or out of line, and it was about what I expected for the condition listed. Overall, I’m happy with it and feel like the grading was fair.
NolaDawson
January 03, 2026
"It came right on time and everything went…"
It came right on time and everything went smooth, no drama or hassle at all. Happy with it tbh
janetradtke2041
December 26, 2025
"Easy site to use and a smooth checkout"
I had a straightforward experience using the site, which I always appreciate. It was easy to move around and I didn’t feel like I had to click through a million different pages just to find what I was looking for. The search worked well, and the filters actually helped narrow things down instead of making it more confusing, which can happen on some music or record sites. Once I found what I wanted, checkout was simple too, no weird errors, no annoying steps, and nothing that made me second-guess what I was doing. The layout is nice and clean overall, so it felt easy to browse without getting overwhelmed...
jefferyvetter2699
December 26, 2025
"I ordered from thevinylstore.com.au and it was…"
I ordered from Thevinylstore and it was just okay. The website felt a bit clunky to get through, and the slow order updates were annoying. The record did show up in the end, but the timing was really poor and I was left wondering what was going on for longer than I expected. It kind of took the fun out of waiting for a new record. Not a terrible experience, but I probably wouldn’t order again unless it was something I couldn’t find anywhere else.
william_Story75
December 18, 2025
"I bought a couple of records…"
I bought a couple of records and the checkout was actually straightforward. Payment went through quickly with no weird errors or extra steps, and I got my order email right after. All good.

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Thevinylstore Q&A

How easy is it to get a hold of customer service at VinylShop.US?

jennieb8213
November 24, 2020

“I had no problem getting an email response or in speaking directly to a representative of the company by phone.”

yellowmeercat321
June 08, 2020

“Impossible to get a hold of ANYONE by any means, phone, email, chat... nothing”

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